We believe we have a responsibility to you - not only to help you enjoy your casino experience but also to provide you with the information you'll need if you feel your gambling is becoming a problem.
Whilst the majority of people do gamble within their means for some it can spiral out of control. In order to help you keep control we would like you to remember the following:
- Gambling should be entertaining and not seen as a genuine way of making money
- Avoid chasing losses
- Only gamble what you can afford to lose
- Keep track of the time and amount of money you spend gambling
- If you need help, use the deposit limits and time limits in the player protection page to control the amount you can spend
- If you need to have a break from gambling then you can use our exclusion options within the player protection section
- If you need to talk to someone about problem gambling then contact GamCare
GamCare are the National Association addressing the social impact of gambling. If you are concerned that gambling may have taken over your or someone else's life then the following questions may help you find out.
Do you have a problem?
Ask yourself the following:
- Do you stay away from work, college or school to gamble?
- Do you gamble to escape from a boring or unhappy life?
- When gambling and you run out of money, do you feel lost and in despair, and need to gamble again as soon as possible?
- Do you gamble until your last penny is gone, even the bus fare home or the cost of a cup of tea?
- Have you ever lied to cover up the amount of money or time you have gambled?
- Have others ever criticised your gambling?
- Have you lied, stolen or borrowed just to get money to gamble or to pay gambling debts?
- Are you reluctant to spend 'gambling money' on anything else?
- Have you lost interest in your family, friends or interests?
- After losing, do you feel you must try and win back your losses as soon as possible?
- Do arguments, frustrations or disappointments make you want to gamble?
- Do you feel depression, severe or otherwise, because of your gambling?
The more you answer 'yes' to the above questions, the more likely you are to have a serious gambling problem. To speak to someone about this visit the GamCare website
http://www.gamcare.org.uk or call their confidential helpline on 0044 (0)845 6000 133.
Alternatively, more information can be found at the Responsible Gaming Information Centre -
http://www.rgic.com.
If you feel you have a problem, contact us and we will be happy to immediately suspend your account.
Underage Play
It is illegal for anybody under the age of 18 to open an account with our casino. If you live with anyone under the age of 18, we urge you to keep your account information secret and to discourage them from trying to access your account.
If you need help with this, we recommend
http://www.netnanny.com - net filtering software designed especially for parents.
